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Hotel lobby at night with a glowing booking screen — TrustYou AI Agent blog

The Midnight Booking Problem: What Happens When Guests Visit Your Website After Hours? (EN)

It's 11:47pm on a Tuesday. A business traveler in Singapore is comparing hotels for next week's conference. She's narrowed it to two properties, ...

Apr 15, 2026, 12:38:58 PM 8 min read
Why 45% of hotels still can't see their guests — TrustYou data fragmentation blog header

Why 45% of Hotels Still Can't See Their Guests: The Data Fragmentation Problem

Every Monday morning, a marketing manager at a 20-property hotel group opens five tabs: PMS export, booking engine report, email campaign dashboard, ...

Apr 15, 2026, 12:38:45 PM 7 min read
TrustYou blog header: ota-dependency-margin-crisis

OTA Dependency Is a Margin Crisis — Here's What Progressive Hotels Are Doing About It

Every revenue director knows the number. It shows up on the monthly OTA commission statement: 15% on a good day, 25% on a bad one. For a mid-market ...

Apr 15, 2026, 10:37:24 AM 8 min read
TrustYou plus Mailchimp — Your Mailchimp Is Only As Good As Your Guest Data

Your Mailchimp Is Only As Good As Your Guest Data

TL;DR Hotels invest in great email tools like Mailchimp, but most campaigns underperform because the guest data feeding them is incomplete, ...

Apr 10, 2026, 10:01:36 AM 9 min read

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