Stop logging into every OTA to reply, and get hours back. TrustYou CXP pulls 100+ review sources into one inbox, where Response AI drafts every reply for you.
%201.png){kind=logo}
%201.png)
TripAdvisor, Google, Booking.com, Expedia, Hotels.com. A different login for each. By the time you have the full picture, the morning is gone.
The volume keeps climbing. Quality has to stay high. And the best you can do alone is reply to the loudest reviews and hope the rest don't cost you a star.
Satisfaction data still gets called "soft." You know it tracks to ADR and occupancy. You need a way to prove it without rebuilding the spreadsheet every quarter.
CXP is built for the role you actually do. Monitor sentiment across 100+ sources, draft replies in seconds with AI, and ask your data questions in plain language. No more tab-hopping. No more month-end report scramble.
CXP pulls reviews from TripAdvisor, Google, Booking.com, Expedia and 100+ other sources into a single dashboard. Response AI drafts a professional, on-brand reply for each one in seconds, you approve and publish in a single click. Teams cut response time by up to 80% and finally respond to every review, not just the loudest.
See how Response AI works →Type "what are guests saying about breakfast at our Munich property this quarter?" and get a written answer with the underlying reviews. Then benchmark every category (cleanliness, service, F&B, value) against your defined comp set across 100+ sources. The monthly satisfaction report stops being a project. It becomes a question you ask before the meeting starts.
See Ask TrustYou in action →Every review from every source lands in a single inbox, sorted by what needs your attention today, so nothing slips past you.
With CXP
Response AI drafts each reply in your tone, so you approve and publish in a click instead of writing every response from scratch.
With CXP
Ask TrustYou surfaces the sentiment behind every score, so you know which property or category needs attention this week, not last quarter.
With CXP
Your verified score appears where travelers compare, so the work on reviews shows up in bookings.
With Meta Review
CXP pulls reviews from TripAdvisor, Google, Booking.com and 100+ other sources into one inbox, sorted by priority.
Response AI drafts a reply in your tone for every review, you read it, adjust if needed, and publish in one click.
Ask TrustYou a question in plain language and get a written answer, benchmarked against your comp set, before your next meeting.
Sentiment is one signal. When it connects to guest profiles, real-time messaging, and the OTA pages where bookings are made, your reputation work moves from reactive to compounding.
When a guest leaves a low score, CDP knows who they are, what they paid, and which property they stayed at. Trigger a personalized recovery email in Mailchimp or HubSpot the same day, before the next stay.
TrustYou Agent answers guest questions 24/7 across web, WhatsApp, and email. Issues that would have become 1-star reviews get resolved during the stay, with full context from every prior conversation.
The KPIs your role is judged on map directly to revenue. Here are the benchmarks reputation teams use to defend their budget and prove their impact.
Spend it on revenue, not logins.
See CXP on your own properties and your own comp set.
