TrustYou CXP pulls Booking.com, Google, TripAdvisor, Expedia and 100+ other sources into one inbox. Response AI drafts every reply in your tone. Your team finally responds to all of them, not just the loudest, and gets the morning back.
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TripAdvisor, Google, Booking.com, Expedia, Hotels.com. A different login for each. By the time you have the full picture, the morning is gone.
The volume keeps climbing. Quality has to stay high. And the best you can do alone is reply to the loudest reviews and hope the rest don't cost you a star.
Satisfaction data still gets called "soft." You know it tracks to ADR and occupancy. You need a way to prove it without rebuilding the spreadsheet every quarter.
CXP is built for the role you actually do. Monitor sentiment across 100+ sources, draft replies in seconds with AI, and ask your data questions in plain language. No more tab-hopping. No more month-end report scramble.
CXP pulls reviews from TripAdvisor, Google, Booking.com, Expedia and 100+ other sources into a single dashboard. Response AI drafts a professional, on-brand reply for each one in seconds, you approve and publish in a single click. Teams cut response time by up to 80% and finally respond to every review, not just the loudest.
See how Response AI works →Type "what are guests saying about breakfast at our Munich property this quarter?" and get a written answer with the underlying reviews. Then benchmark every category (cleanliness, service, F&B, value) against your defined comp set across 100+ sources. The monthly satisfaction report stops being a project. It becomes a question you ask before the meeting starts.
Explore Talk-to-Data →Sentiment is one signal. When it connects to guest profiles, real-time messaging, and the OTA pages where bookings are made, your reputation work moves from reactive to compounding.
When a guest leaves a low score, CDP knows who they are, what they paid, and which property they stayed at. Trigger a personalized recovery email in Mailchimp or HubSpot the same day, before the next stay.
TrustYou Agent answers guest questions 24/7 across web, WhatsApp, and email. Issues that would have become 1-star reviews get resolved during the stay, with full context from every prior conversation.
The KPIs your role is judged on map directly to revenue. Here are the benchmarks reputation teams use to defend their budget and prove their impact.
Spend it on revenue.
Book 30 minutes with a TrustYou reputation specialist. We'll show you exactly how CXP would replace your current review stack, using your own properties and your own comp set.
