Every article we have published on guest feedback.
Showing 88 articles in Guest Feedback
Clear filtersHave a look at any hotel marketing strategy, and the words content marketing will appear with almost 100% certainty. In 2015, content marketing is ...
Surveys can be an invaluable tool to increase guest feedback, and, in the long term, they can serve to improve review ratings. The catch is ensuring ...
A recent TripAdvisor report indicates that 60% of hotels are increasing their investment in online reputation management in 2015. What this means is ...
Edurne Vázquez, Strategic Projects Director at Petit Palace Hotels shares the company’s success using TrustYou’s surveys as part of its online ...
Paul Mulcahy, Senior Vice President Commercial at Mövenpick Hotels & Resorts shares insights about how Facebook reviews factor in to the ...
The phrase “three screens” has been tossed around a lot the last few years, but it’s officially time to move on. We must broaden our horizons, ...
Here’s what we know about travel reviews as 2014 comes to a close: they matter. A lot. There are plenty of stats out there that show positive reviews ...
I could rattle off statistics on the importance of travel reviews in a traveler’s decision-making process, but you already know that very few ...
An overdue evolution is happening in hotel search. Frankly, it’s hard to imagine how travelers tolerated the rudimentary search capabilities that ...
The Atlantis Shares Insights On How It Manages Its Online Reviews to Maintains Exceptional Quality and Service
See what TrustYou surfaces about your properties, using your own reviews and your own comp set.