Showing 94 articles in Guest Reviews
Clear filtersThe Contactless Guest Journey – How to Inspire a Positive Reputation Every Step of the Way
When it comes to the guest experience, we have long ceased to refer to a single time and place – it’s called a journey for a reason. The overall ...
What Your Guests Are Saying About Hotel Safety
As Maslow’s famous pyramid depicts, safety is one of the most basic human needs. It comes right after physiological needs, such as food, shelter, or ...
How Google Hotel Reviews Impact Your Hotel
Google has been one of the top hotel review sources over the past several years, along with Booking.com. Therefore, there is always a lot of buzz ...
What Your Guests Are Saying About Quarantine Stays
Quarantine hotel stays, while definitely not a concept we ever envisioned until forced by circumstances to do so, have become a reality during the ...
TrustYou Top Interview: Share Guest Review Data with all Staff to Achieve Operational Efficiency
Founded in Osaka in 1973, I&F Building Corporation started its hotel business in the 1980s, when the company joined the Sunroute Hotel Chain. ...
What Your Guests Are Saying about F&B after Reopening
Waking up to a generous breakfast buffet or dining at a variety of available restaurants is one of the best parts of going on vacation. Among the ...
Burning Questions From Hoteliers Answered: All About The Guest Experience
The team at TrustYou recently hosted our 2nd live webinar to showcase our Guest Experience platform and discuss our newest and upcoming technologies. ...
How to Use On-Site Survey to Ensure a Happy Guest
Most anyone you talk to will say they are ready to travel and venture outside the confines of their own home. The novelty of baking has worn off, the ...
3 Ways Better Communication Leads to Happier Guests
At the start of the pandemic, the phrase “we’re all in this together” rang loud and true. The entire world worked together to process, understand, ...
Powering the Future of Hospitality – One Guest Experience at a Time
Even in the most challenging times, TrustYou recently passed the 1M mark in our database of hotels and accommodations. The best hospitality ...
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