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Guest Feedback

Every article we have published on guest feedback.

Showing 88 articles in Guest Feedback

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Insights

How to Use On-Site Survey to Ensure a Happy Guest

Most anyone you talk to will say they are ready to travel and venture outside the confines of their own home. The novelty of baking has worn off, the ...

Jun 25, 2021 3 min read
Insights

3 Ways Better Communication Leads to Happier Guests

At the start of the pandemic, the phrase “we’re all in this together” rang loud and true. The entire world worked together to process, understand, ...

Jun 24, 2021 4 min read
TrustYou
Insights

Powering the Future of Hospitality – One Guest Experience at a Time

Even in the most challenging times, TrustYou recently passed the 1M mark in our database of hotels and accommodations. The best hospitality ...

Jun 16, 2021 3 min read
TrustYou
Insights

The Elevated Hotel Guest Experience: Simple, Easy, Effective

Guest experience is what hospitality is all about. The world’s best hotels are guest experience leaders and do whatever it takes to stay up to date ...

Jun 11, 2021 4 min read
Insights

How Live Experience Drives Fearless Guest Loyalty

Picking up the pieces after last year is quite similar to Frankenstein putting his monster together and screaming “It’s alive!”. Right now, it really ...

Mar 31, 2021 5 min read
TrustYou
Insights

The Keys to Hotel Revenue: Reputation and Price Fairness

The global crisis we are experiencing as a result of the coronavirus pandemic has brought unprecedented challenges to the hospitality industry. We ...

Mar 4, 2021 6 min read
TrustYou
Insights

Improving Guest Experience by Leveraging Contactless Solutions: How You Can Drive Customer Reviews

Digital adoption in the hotel industry is on the rise. Guests no longer want to wait at the reception desk to complete their check-in process. They ...

Feb 23, 2021 4 min read
Guest Reviews

How to Stay Ahead of the Competition with the TrustYou Comp Index for Hotels

Competition in hospitality is fierce. Especially after the major hit suffered throughout the majority of 2020, the way in which we travel, along with ...

Feb 17, 2021 5 min read
Insights

What Your Hotel Guests Are Saying About Local Travel

With many borders being closed again due to COVID at the beginning of 2021, and markets recovering and reopening at different rates, travel trends ...

Feb 16, 2021 3 min read
Guest Reviews

New Year, New Set of Tiles – Fresh Insights into the TrustYou Analytics Dashboard

We all know by now that the “new year, new me” mantra rarely survives past January. In our personal lives, after the year we’ve had – or better yet, ...

Jan 20, 2021 5 min read

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