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Guest Feedback

Every article we have published on guest feedback.

Showing 88 articles in Guest Feedback

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Guest Reviews

TrustYou Ranks #1 on Hotel Tech Report’s ‘Top Reputation Management’ and ‘Top Guest Feedback & Surveys’ 2021 List

We’re excited to announce that TrustYou has ranked #1 overall on Hotel Tech Report’s Global Best Reputation Management and Guest Feedback & ...

Jan 11, 2021 3 min read
Insights

There’s more to guest engagement. There’s live experience.

For over a decade, we at TrustYou have been on a mission to elevate and improve the guest experience by providing hoteliers with the best tools to ...

Nov 20, 2020 3 min read
Insights

Are Travel Management Companies Leveraging Reviews The Right Way?

Business is booming for corporate travel. The industry has been on a constant rise and is predicted to be a section of high growth within the travel ...

Jan 29, 2020 4 min read
Insights

Effective Ways to Elevate and Personalize the Hotel Search on Your Booking Platform

Competition is fierce. When it comes to bookings and hotels, OTAs, tour operators, and other third-party agencies are constantly striving to attract ...

Oct 14, 2019 5 min read
Insights

Thinking Outside the Loyalty Program and Encouraging Direct Bookings

The whole point of travel is to not stay in the same place. Guests check in and check out, travelers come and go, people are always on the move. What ...

Jul 10, 2019 4 min read
Insights

Save Time and Improve Operations with Direct Responses for Google Guest Reviews

There are two things that you need to be aware of when working in today’s hospitality business. One, your time is precious. Two, Google guest reviews ...

Jun 12, 2019 3 min read
Insights

Why Listening To Your Guests Is The Key To Improved Operations Management

Improving the management process of internal operations is one of the most important goals of every modern hotelier. With so many tasks, ...

May 20, 2019 8 min read
Insights

Review Ratings Make a Direct Impact on Revenue

Guest Reviews > Brand Value: A Study by Expedia Group Guest ratings are more valuable than brand. Although a strong statement to make, recent ...

Apr 23, 2019 6 min read
Insights

The Power to Listen – Become Your Hotel’s Own Superhero

Hey, listen! We know the days of turning towels into capes and playing superheroes are way behind us, but don’t you just wish sometimes that you’d ...

Apr 17, 2019 5 min read
Insights

The Psychology of Online Reviews

Back in ancient Rome, gladiators would signify the end of a fight with either a thumbs up or a thumbs down, which was basically a very simplified, ...

Jan 24, 2019 6 min read

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